Legal
Privacy policy
This policy only describes what verifiably happens on this website.
1. Who is responsible
Data is handled by Zolven, a technology consultancy based in Puebla, Mexico, serving clients remotely in Mexico and the United States.
2. Data we collect
Through the contact form we collect:
- Name
- Email address
- Company (optional)
- The message you write
- City, source page and request origin, when the form attaches them
We do not request financial, health or other sensitive data.
3. Purpose
We use this data only to answer your business inquiry: contact you, understand your needs, prepare a proposal and follow up. We do not sell it or use it for third-party advertising.
4. Storage and technical providers
Messages are stored in the website's own database, hosted with our infrastructure provider, with access restricted to the internal admin panel. If a notification webhook is configured, the request is also sent to that internal tool to alert the team.
5. Retention
We keep messages while there is a business relationship or a reasonable chance of continuing one.
6. Your rights
You can request access to, correction or deletion of your data, object to its processing or withdraw your consent by writing to us through the contact form.
7. Changes
This policy may be updated. The current version is always the one published at https://zolvensolutions.com/en/privacy-policy. The Spanish version (aviso de privacidad) prevails in case of discrepancy.