Support and fixes
Zoho support to fix what isn't working
We handle concrete problems in a live account: reproduce the issue, find the cause and document the change. If the problem spans processes, data and adoption, a broader account review makes more sense.
- Work on your current account
- Remote across the US
- You talk to the developer
First filter
What's happening?
Pick an option to see the next step.
Companies already working with Zolven
- Royal Holiday
- L'ZENSE
- Educatech
- Goodguys Funding
- LK Idiomas
- Logatech
- Venemergencia
- Sijisa
Scope
What we handle
Failing automations
Rules that don't fire, fire too often or step on each other.
Data quality
Duplicates, incomplete records and imports that broke the structure.
Broken integrations
Connections with expired credentials, changed endpoints or silent errors.
Permissions and layouts
Users who see too much, too little or the wrong fields.
Reports that don't match
Dashboards whose numbers don't add up against your source data.
Small improvements
Adjustments with a written scope, without starting from scratch.
How we work
How we work
- 1
Reproduce
We confirm the problem with you, on the record or case where it happens.
- 2
Find the cause
We trace it to the rule, data or connection that produces it.
- 3
Fix and document
We apply the change, test it and write down what was done.
Zoho provides product support for the platform itself; we support your configuration, code and integrations.
Clients
What our clients say
Zoho Desk, Zoho Sign and refund automation
Felipe quickly understood how our service team works and helped us organize disputes, waitlists and refunds inside Zoho Desk, connected to our internal systems. We also moved contract signing to Zoho Sign without slowing operations down.
Zoho Analytics, collections and automated commissions in Books
Our leadership now reviews revenue, sales and retention on dashboards that match our real numbers. Commissions we used to calculate by hand are now generated automatically in Zoho Books, and collections drill down to every invoice.
Sales dashboards and a per-brand template widget in Zoho Desk
We run many brands and every reply had to go out with the right template. With the widget Felipe built, agents click Reply and the brand's template is already there. He also built the sales dashboards our teams needed.
Transparent pricing
Know the price before you start
Reference ranges for Zoho implementations. After a free review you get a fixed price in writing.
What's includedSimple start
1–5 users
$700 – $1,400 USD
CRM + automation
6–20 users
$1,450 – $2,500 USD
Multi-app + integrations
21–50 users
$2,550 – $3,350 USD
Enterprise / custom
50+ users
Quoted by scope
Implementation ranges before applicable taxes. Zoho and third-party licenses are not included.
FAQ
Questions before getting started
Do you offer monthly support plans?
Yes, as a bank of hours with an agreed scope, or per issue. We'll recommend whichever fits your volume.
How fast can you start?
Usually within a few business days after the first review, depending on access and urgency.
Can you work in our production account?
Yes, carefully: we test on controlled records first and document every change.
Keep reading
Next step
Tell us what's failing
With the symptom and where it happens, we'll tell you where we'd start and how long it should take.
- Free 30-minute review
- Scope and fixed price in writing
- A direct answer from Felipe
Describe the problem
What fails, where and since when. Screenshots help once we talk.